Canvas App

Click & Collect Application

We developed a Click & Collect application for Ape Medical to streamline the management of customer orders and collection processes through a centralized Power Platform solution.

Client: Ape Medical
Location: Australia
Technology: Power Apps Canvas

Dataverse

Power Automate

Twilio

Dashboard of packed orders with totals for awaiting and collected orders

Click & Collect welcome screen with options to create orders and sign for collection

What we built

Key features and contributions

Key features

Customer order and Click & Collect request management
Order status tracking from request through collection
Dataverse-based centralized data management
Automated workflows using Power Automate
Twilio integration for automated SMS notifications
Notifications for order confirmations, status updates and collection readiness
User-friendly Canvas App interface
Centralized visibility of orders and collection status

Business outcome

The solution streamlined the Click & Collect process, improved order visibility, reduced manual communication and enabled automated customer notifications through SMS.

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